This Privacy Policy explains how Predixus Ltd (trading as “Geodes.ai”) (referred to as “we,” “us,” or “our”) collects, uses, and protects information about you. By engaging with us in the ways described in Section 3, you consent to the data practices detailed in this policy. Please read this document carefully.

1. Who We Are

We are a limited company registered in England and Wales (Company Number: 14827195). Our registered office is 14 Station Road, Foxton, Cambridge, England, CB22 6SA.

This policy applies to personal information collected via our tools, website (www.geodes.ai), and any third-party services we utilize.

Contact Us: If you have questions regarding privacy or how we handle your data, please contact our Data Protection Team:

• Email: contact@predixus.com

• Post: Data Protection Team, Predixus Ltd, 14 Station Road, Foxton, Cambridge, England, CB22 6SA, UK.

  
  

2. Children and Minors

We do not knowingly process data from unsupervised children under the age of 18. If you are under 18, you may not use our website or tools, nor provide any data, unless you have the explicit consent and supervision of a parent or guardian.

3. How We Collect Information

We collect information when you:

• Purchase a product: Including your name, company name, address, email, VAT number, and payment details.

• Interact with us: By completing online forms, surveys, posting on message boards, entering competitions, or using interactive features on our site.

• Register for services: Providing contact details to access our products.

• Use our software or tools: To ensure compliance with license agreements and improve performance, we may cross-reference usage data against our records. This includes usernames, license keys, IP addresses, anonymized machine IDs, timestamps, and locale/environment statistics. We also collect data regarding crashes, bugs, or logs you submit (which may include crawl details or log extracts).

• Contact us offline: Via telephone, post, or other offline methods.

• Visit our website: Via cookies and similar technologies (detailed in Section 12).

4. How We Use Your Information

We process your data to fulfill your requests and manage our relationship with you. Specifically, we use it to:

• Create and manage your account.

• Process payments for goods and services.

• Respond to your inquiries and support requests.

• Verify the legitimate use of our software and licenses.

• Notify you of product updates, fixes, and improvements.

• Administer and improve our website and service offerings.

• Send marketing communications, but only if you have explicitly consented.

Our processing is based on our legitimate interest in providing high-quality services and monitoring customer satisfaction.

5. Legal Basis for Processing

• Contract: When you download/install our software, we process data to fulfill the user contract.

• Legal Obligation: We retain specific records (e.g., financial data) to comply with the law and facilitate audits. We disclose information to authorities only when legally required.

• Legitimate Interest: We monitor usage to prevent piracy and ensure legitimate product use.

• Consent: We request explicit consent for data collection when you sign up or submit forms via our website.

6. Data Storage and Security

Your data is stored in secure data centers located in the United Kingdom and the United States. Access is strictly limited to authorized personnel. We employ robust technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

Google User Data: With your consent, our applications may access and store your Google user data. This data is stored locally by the user, utilized solely for the purposes outlined here, and is not accessible to or shared by Predixus Ltd. User-Instructed Sharing: If you instruct our software to share data with third-party APIs, you accept full responsibility for the privacy of that data.

7. International Transfers

While EU laws protect personal data, other jurisdictions may not offer the same level of protection. Our services may be hosted in the United States. By using our website or products, you acknowledge and agree that your information may be transferred outside the European Economic Area (EEA) to the US. We ensure our hosting providers maintain appropriate protection standards; however, if you do not wish for your data to be transferred, please do not use our services.

8. Sharing Your Information

• No Sale of Data: We will never sell your information to third parties.

• Marketing: We do not use your data for marketing unless you have consented.

• Service Providers: We share information with third parties who assist us in providing our services. We require all providers to sign a Data Processing Addendum (DPA) compliant with GDPR.

• Legal Compliance: We may disclose information to law enforcement or in legal proceedings if required by law or to protect our rights.

• User APIs: As noted in Section 6, the user accepts responsibility for data they instruct our software to share with third parties.

9. Marketing

We may contact you with information about products or services we believe interest you, but only if we have your specific agreement. You have the right to opt out of marketing communications at any time by emailing contact@predixus.com.

10. Data Retention

We retain your data for the duration of your contract, enquiry, or relationship with us. We may retain data longer if required for legal, contractual, or compliance obligations.

11. Your Rights

You have the right to:

• Request copies of all personal data we hold about you (free of charge).

• Request corrections or updates to your data.

• Opt out of marketing communications.

• Request the deletion of your personal information (where legally permissible).

To exercise these rights, please write to Predixus Ltd, 14 Station Road, Foxton, Cambridge, England, CB22 6SA or email contact@predixus.com.

12. Cookies and Similar Technologies

Cookies are small text files stored on your device to personalize your experience and improve our services. We use the following types:

• Session Cookies: Temporary files deleted when you close your browser. Used to track active user sessions.

• Persistent Cookies: Files that remain on your device after you close your browser. Used to remember your identity and preferences (e.g., shopping basket contents).

• Web Analytics: Third-party cookies that track visitor numbers and movement through the site to help us improve our services.

• Web Beacons: Used in conjunction with cookies to count users who visit via advertisements or emails. These do not identify individuals personally.

• IP Tracking: We automatically log traffic data (IP address, referring sites, page views) for statistical analysis. We may use third-party technology to identify organizations visiting our site via IP addresses for B2B marketing purposes, but this does not track your IP once you leave our site.

Managing Cookies: You can configure your browser to reject cookies. However, disabling them may restrict your ability to use certain features of our website or products. Visit www.youronlinechoices.com for more guidance.

13. Changes to this Policy

We may update this policy periodically. The latest version will always be posted on our website. Please review it regularly.

14. Third-Party Links

Our website may contain links to external sites. This policy does not apply to third-party websites. We are not responsible for their content or privacy practices.

15. Right to Complain

If you are dissatisfied with how we handle your information, you may complain to the Information Commissioner’s Office (ICO) via https://ico.org.uk/concerns or by calling 0303 123 1113.